Sustainability

ESG SUSTAINABILITY POLICIES
(Environment, Social, and Governance)

We believe sustainability is the driving force behind a fairer and more innovative future. Through responsible practices, we are committed to reducing our environmental impact, promoting an inclusive corporate culture, and ensuring ethical and transparent management.
This commitment guides every aspect of our strategy, creating value for our customers, our people, and the communities in which we operate.

ENVIRONMENT
Innovation, Efficiency, and Clean Energy to Reduce Our Impact on the Planet

We are committed every day to turning sustainability into action. Thanks to smart processes, advanced technologies, and conscious choices, we have achieved tangible results in environmental protection:
+55% of energy f rom renewable sources
Our headquarter cover 40% of our energy needs through an internal photovoltaic system, while 25% of purchased energy comes f rom certif ied renewable sources.
–30÷50% Energy Consumption Reduction in Latest-Generation Laser Marking Systems
Thanks to the adoption of a new compact and high-performance laser source, we have signif icantly reduced operating energy consumption.
+35% reuse of PVC f rom production waste
We collect and recycle production waste: 35% of recovered PVC is reintegrated into new production cycles to be reused.
+100% Compatibility with Recycled and Eco-Friendly Materials
All CIM machines can personalize cards made f rom recycled or eco-f riendly materials.
ISO 14001 certif ied environmental compliance
We actively manage environmental risks through a certif ied prevention system, ensuring full compliance with international standards.
WEEE Compliance (2012/19/EU Directive)
CIM products comply with the requirements of the European RoHS and WEEE Directives, contributing to the reduction of waste prevention, reuse, recycling, and recovery of electrical and electronic equipment.

PEOPLE
An Inclusive, Safe, and Growth-Oriented Workplace

We believe people are the true engine of our success. That’s why we invest every day in a fair, inclusive workplace that prioritizes everyone's well-being. And the results speak for themselves:
40 hours of average training per employee last year
We value talent and continuous development: our people have access to training programs to enhance both technical and soft skills.
Zero injuries: a nearly achieved goal
Thanks to a participatory and conscious prevention model, the injury rate is close to zero, confirming the centrality of health and safety in our governance system.
55% of Positions Held by Women
We actively promote diversity and inclusion: over half of our team is made up of women, including in key roles and technical positions.
Active participation in safety
Employees are an integral part of safety management through regular meetings, on-site inspections, and internal audits, helping build a safer, more aware environment.
+Accessibility: Braille Printing
Inclusion of visually impaired users through cards customization in Braille.

GOVERNANCE
Ethics, Security, and Quality: The Pillars of Our Sustainable Growth

On our path toward an increasingly responsible and transparent future, we have achievedconcrete results thanks to a rigorous and performance-oriented governance model:
+100% of business processes monitored and certified
All our processes undergo internal and external audits in accordance with international standardssuch as ISO 9001 (Quality), ISO 14001 (Environment), and ISO 45001 (Occupational Health andSafety), ensuring excellence and continuous compliance.
Total security: 24/7 with the new NIS2-certified SOC
We have enhanced our cybersecurity with a 24/7 Security Operations Center equipped withadvanced technologies (CTI, NDR, MDR, SIEM, SOAR) to ensure a secure and responsive digitalenvironment.
+100% adherence to the Code of Ethics
All our employees and partners operate according to an ethical code of conduct, reviewedannually, promoting integrity, transparency, and respect.
Active anonymous reporting system
(Legislative Decree 24/2023)We have implemented a secure whistleblowing channel to prevent and combat any form ofmisconduct, promoting a corporate culture rooted in ethics and legality.
WEEE Registration (IT08020000003483)
Our Company is compliant and actively participates in collective WEEE collection.

LOOKING AHEAD
CIM is not content with the results achieved so far and continues to shape a roadmap forthe future. The company aims to inspire positive change not only within its own organization butalso across industry and society as a whole.